USAA Insurance Company Review

USAA Insurance Company Review

USAA InsuranceThe United Services Automobile Association (USAA) is a Texas-based financial and insurance services group of companies. USAA insurance Company is the 8th Largest Insurance and Financial Services provider company in the list of Insurance Companies in the USA. USAA is also the 1st largest Car Insurance Provider Company in the United States.

There are some rules to get Insurance Policy from USAA. If you are a member military of the United States or a retired veteran or a separated former service member or a child (Son or Daughter) or a member then you can get membership from USAA. USAA insurance company was founded on June 20, 1922, 96 years ago in San Antonio, Texas, by a group of 25 U.S. Army officers. Headquarters of USAA are in San Antonio, Texas, United States.  As of 2016, USAA had 11.9 million members and a net worth of $29 billion.

Some Details about USAA Insurance Company

USAA was founded in San Antonio, Texas in 1922, 96 years ago by  A group of 25 Army officers. The purpose of creating an organization was to provide insurance to each other’s vehicles. Mr William [Garrison became the company’s first president of a newly created organization and Harold Dunston became the first employee. After one year of its creation, USAA started offering memberships to the Navy and Marines as well as the Army Officers.

By 1931, the company’s was quite famous and had 30,000 members. After 10 years USAA Insurance Company Started renewing Insurance Policies for their Members automatically. In 1948, they started offering memberships to the members of the newly created Air Force.

In 1961, USAA changed the policy requiring customers to leave the company upon separating from the military. In 1968, USAA welcomed its millionth member. Banking services started rolling out in 1983. In 2008 and 2009, USAA membership expanded again to include all active duty, former military members with honourable discharges, and their families.

So now Joining USAA insurance Company requires affiliation with the USA military. The company offers its products and services to current members of the U.S. Army, Air Force,  Coast Guard, National Guard,  Marines, Navy, and Reserves, as well as retired veterans and former military members with an honourable discharge.

Widows and widowers may retain USAA membership, and so may former spouses who have not remarried and have had a USAA insurance policy during the marriage to a service member. Children and stepchildren of USAA members also qualify.

Furthermore, USAA also extends membership to cadets and midshipmen at U.S. service academies, individuals in advanced ROTC or on ROTC scholarship, and officer candidates within 24 months of commissioning.

USAA does not only Provides auto insurance. USAA Insurance Company also Provides additional Insurance Services like homeowners, renters, life, health and long-term, Medicare, business, and disaster recovery insurance.

USAA also provides banking services, such as checking and savings accounts, vehicle loans, home loans, personal loans, and credit cards. Additional financial services include financial planning, investing, retirement planning, and retirement accounts.

Also, Read the Details of Kentucky Farm Bureau

USAA Insurance Company is Number 1 Car Insurance Company



State Farm3
Liberty Mutual9
American Family10

See other Best Car Insurance Companies in the USA

USAA Insurance Company Review and Rating

USAA Insurance

The research shows that USAA’s claims of customer friendliness are based in fact. USAA ranked as number 1 auto insurance company as compared to the 10 major companies such as Travelers, State Farm, Geico, Farmers, Nationwide, Allstate, Liberty Mutual, and American Family.

According to the Survey, there are more than 76% customers of USAA  were completely satisfied with the ease of filing a claim, while 74% customers were completely satisfied with USAA’s customer service during the claim process. More than 70% were completely satisfied with the status updates USAA gave them about their claim.

There were just less than 77% of customers were completely satisfied with how their claim was resolved.  76% were completely satisfied with the value they got from USAA auto insurance. USAA did better on every measure in the survey than any other company. One satisfied customer responded during the survey as, “USAA gives the best service and satisfaction of claims. We’ve been using them since 1970 and find them incredible.”

On the pool created in the survey to renewing the policy three 75% customers responded as “they are very likely to recommend USAA.” 80% said that they will like to renew their policy with USAA. In the Survey, one guy said, “Excellent service. I had only a minor accident /claim, but it was handled perfectly. The recommended body shop was outstanding. The car looks brand new.”

USAA Car Insurance Rates

USAA’s national average rate is $2,537, which is much cheaper than other companies in the survey so far. The  average rate of other companies like Geico is $3,215, State Farm is $3,260, American Family is $3,443, Nationwide is $3,450, Progressive is $4,036, Farmers is $4,194, Travelers is $4,435, and Allstate is $4,888.

Company Average Rates
State Farm$3,260.00
American Family$3,443.09

Rates of Liberty Mutual are currently not available in our list of Insurance Rates.

The data from the research shows that a 17-year-olds single pay the highest USAA premiums, which is typical for auto insurance. A male in this age pays an average of $5,386, which is the highest average premium rate for USAA, and a female can expect to pay about $4,808. At age reaches to 25 years, the average price cut off to more than half. A 25-year-old single female is paying an average of $1,989 and a 25-year-old single male is paying an average of $2,126.

The main thing which is to be noted that these two younger age groups, males pays more than females, but the gender gap narrows with older demographics. 35-year-old Married females can expect to pay an average of $1,551, slightly higher than married males of that age, who pay about $1,540. Married 60-year-olds pay USAA’s lowest average rates, $1,450 for females and $1,449 for males.

GroupAverage Rates
Single 17-year old female$4,807.54
Single 17-year old male$5,385.61
Single 25-year old female$1,988.52
Single 25-year old male$2,126.14
Married 35-year old female$1,551.43
Married 35-year old male$1,540.32
Married 60-year old female$1,449.85
Married 60-year old male$1,448.98

Types of Coverage From USAA Car Insurance Company

USAA Insurance

USAA insurance company’s offers are basic and straight forward. Once you’re obtaining a policy from USAA, you’ll 1st think about your needs for coverage of your automobile insurance, which has comprehensive and collision coverage.

Then, think about your state’s needs for liability coverage, that is comprised of bodily injury and property injury coverage. USAA will facilitate your realize liability coverage to fulfil your state’s minimum requirements, if applicable, and may facilitate your decision if you’d prefer to increase your liability coverage for higher protection.

USAA additionally offers automobile insurance coverage for personal injury protection, extended advantages coverage, uninsured and underinsured motorist physical injury coverage, and uninsured and underinsured motorist property damage coverage.

Different states have different requirements for uninsured and underinsured motorist coverage, and USAA can help you figure out how to meet the minimums in which you stay and determine which level of risk is right for you.

An additional product from USAA includes wayside assistance, rental compensation, and accident forgiveness. moreover, USAA offers coverage to rideshare drivers within the states of Arizona, Illinois, Colorado, California, Massachusetts, Ohio, Texas, Tennessee, and Washington.

Other Types of Policies From USAA

USAA got its start by providing automobile insurance, although the corporation has since expanded to provide different insurance merchandise, financial services, and sorts of assistance to military members and their families.

USAA offers householders, USAA renters Insurance, life, health, long-term, Medicare, business, and disaster recovery insurance to its members. USAA’s banking services include checking and savings accounts, vehicle loans, home loans, personal loans, and credit cards. for additional money security, check out USAA’s planning, investing, and retirement planning and account services.

Infographic about USAA Insurance Company

USAA Insurance

Contact to USAA Insurance Company

If you are interested in getting a policy or have any complaint or any queries. Then there are multiple ways to contact USAA. The main phone numbers of USAA are 800-531-USAA and 210-531-USAA. The mailing address is 9800 Fredericksburg Road, San Antonio, TX 78288. The website, at, offers messaging and numerous forms. Twitter users can contact customer support at @USAA_Help.